thanks so much for your blogpost!
I still have some questions after reading your comments/replies.
I processed the paperwork at Galeries Lafeyette’s self service kiosks, and had the VAT stamp at an austrian airport, however was told they cannot process the refund as its not Global Blue. Do I post it back to the address you mentioned in your reply to Theresa? I also don’t have my boarding pass anymore. Also don’t I also need to post my receipt?